UK-Based Compensation Law Firm

Challenge: A UK-based compensation law firm that shall not be named faced a common issue: only 30% of 467 website leads answered calls, leaving 70% untouched. These dormant leads represented $500,000 in potential cases yearly, frustrating their growth despite heavy ad spend, a challenge familiar to legal and service-based businesses worldwide.

Solution: ReviveFlow re-engaged leads with targeted SMS:

• “Is this [Name] who inquired about a claim?”

• “What’s holding you back from pursuing your case?”

• “Available now for a call, or name a time that works?”

  
  

  AI-driven SMS qualified prospects, scheduling calls or instant callbacks, bypassing call centre limitations.

Results:

• 103/467 requested instant callbacks (22% response rate).

• 93 booked appointments.

• 49 estimated sales (25% conversion), worth $98,000 ($2,000/case).

• Tripled follow-up efficiency without new hires.

Impact: ReviveFlow unlocked hidden revenue, showing how legal, insurance, or B2C firms can convert lost leads into high-value sales with minimal effort.